Marrese-Taylor, E., Velasquez, J., & Bravo-Marquez, F. (2013). OpinionZoom, a modular tool to explore tourism opinions on the Web. In Proceedings - 2013 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology - Workshops, WI-IATW 2013 (Vol. 3, pp. 261–264). http://doi.org/10.1109/WI-IAT.2013.193
Permanent Research Commons link: http://hdl.handle.net/10289/10764
In this paper, we propose OpinionZoom, a modular software that helps users in an easy manner to understand the vast amount of tourism opinions disposed all over the Web. We also successfully implemented and tested OpinionZoom, encompassing the situation of the tourism industry in Los Lagos, also known as the Lake District, in Chile. Results showed the effectiveness of the designed proposal when applied to solving this specific industry's issues.
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