The destination image gap - visitors' and residents' perceptions of place: evidence from Waiheke Island, New Zealand

dc.contributor.authorRyan, Chris
dc.contributor.authorAicken, Michelle
dc.date.accessioned2010-11-03T03:15:58Z
dc.date.available2010-11-03T03:15:58Z
dc.date.issued2010
dc.description.abstractThis paper reports results derived from a survey of 2229 residents of, and 2151 visitors to the island of Waiheke, New Zealand. The study finds there was a close similarity of place image held by both visitors and residents. The paper examines the proposal that where congruency exists between visitor and resident image of place, there may be less negative perceptions of visitor impact on the part of residents. Both qualitative and quantitative data were collected and analysed, the former involving the use of CatPac™, a neural network program for analysing textual data. Little support was found for the contention that place images shared by residents and tourists would increase tolerance of tourists on the part of residents.en_NZ
dc.identifier.citationRyan, C. & Aicken, M. (2010). The destination image gap - visitors' and residents' perceptions of place: evidence from Waiheke Island, New Zealand. Current Issues in Tourism, 13(6), 541-561.en_NZ
dc.identifier.doi10.1080/13683500903215008en_NZ
dc.identifier.urihttps://hdl.handle.net/10289/4750
dc.language.isoen
dc.publisherTaylor and Francisen_NZ
dc.relation.isPartOfCurrent Issues in Tourismen_NZ
dc.relation.urihttp://www.informaworld.com/smpp/content~content=a920961242~db=all~jumptype=rssen_NZ
dc.subjectresident perceptionsen_NZ
dc.subjectplace imageen_NZ
dc.subjectNew Zealanden_NZ
dc.subjectcommunity tourismen_NZ
dc.titleThe destination image gap - visitors' and residents' perceptions of place: evidence from Waiheke Island, New Zealanden_NZ
dc.typeJournal Articleen_NZ
pubs.begin-page541en_NZ
pubs.elements-id35716
pubs.end-page561en_NZ
pubs.issue6en_NZ
pubs.volume13en_NZ
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