Retail value stream management

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dc.contributor.authorPowell, Mark
dc.contributor.authorChilderhouse, Paul
dc.date.accessioned2010-11-08T01:44:16Z
dc.date.available2010-11-08T01:44:16Z
dc.date.issued2010
dc.description.abstractIn this paper the authors translate, integrate and synthesise supply chain management concepts for application in the retail sector. Although a number of best practice retail supply chains have been well popularised, the majority of retailers are struggling with applying the traditionally manufacturing-focussed concepts of supply chain management. This paper provides a comprehensive toolkit, comprising seven retail value stream principles specifically aimed at translating supply chain management for retailers. These seven principles are focus on the customers' perception of value; engineer value streams to match customer requirements; remove non-value adding waste; maximise customer pull; optimise the total supply chain; develop win-win supply chain relationships; and continuously review and improve, striving for perfection. Case applications of these principles clearly highlight the significant improvements possible in retail supply chain competence and the resultant competitiveness.en_NZ
dc.identifier.citationPowell, M. & Childerhouse, P. (2010). Retail value stream management. International Journal of Electronic Customer Relationship Management, 4(3), 209-227.en_NZ
dc.identifier.doi10.1504/IJECRM.2010.035963en_NZ
dc.identifier.urihttps://hdl.handle.net/10289/4763
dc.language.isoen
dc.publisherInderscienceen_NZ
dc.relation.isPartOfInternational Journal of Electronic Customer Relationship Managementen_NZ
dc.relation.urihttp://www.inderscience.com/search/index.php?action=record&rec_id=35963&prevQuery=&ps=10&m=oren_NZ
dc.subjectretail industryen_NZ
dc.subjectretailingen_NZ
dc.subjectvalue stream principlesen_NZ
dc.titleRetail value stream managementen_NZ
dc.typeJournal Articleen_NZ
pubs.begin-page209en_NZ
pubs.elements-id35425
pubs.end-page227en_NZ
pubs.issue3en_NZ
pubs.volume4en_NZ
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