Browsing by Author "Hutton, James G."

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Students, patients, citizens, and believers as “customers”: A cross-national exploratory study

Hutton, James G.; Leung, Vivienne; Mak, Angela K.Y.; Varey, Richard J.; Watjatrakul, Boonlert (Taylor & Francis, 2011)

Even after 40 years of philosophical discussions about whether “customer” terminology is appropriate in the context of education, health care, religion, government, and other social institutions, virtually no research has ...

James G. Hutton has 4 co-authors in Research Commons.