Browsing by Author "Lengler, Jorge"
Co-authors for Jorge Lengler
Supervised by Jorge Lengler
Showing up to 5 theses - most recently added to Research Commons first.
(The University of Waikato, 2020)Employee empowerment is a western-centric management philosophy which is commonly perceived as an effective means to boost service quality and operational productivity in the context of the hotel industry. However, the ...