Browsing by Author "Mohsin, Asad"

• Assessing lodging service down under: a case of Hamilton, New Zealand 

  Mohsin, Asad (2007)

  Purpose – The aim of the study is to assess customer perceptions of service quality delivered by front office, room service and an in house restaurant/café in the lodgings of Hamilton, New Zealand. Design/methodology/approach ...

• Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study 

  Mohsin, Asad; Lockyer, Tim (Emerald Group Publishing, 2010)

  Purpose – The aim of the study is to assess the service quality perception of customers of luxury hotels, New Delhi in India and to help the hotel management identify areas that need attention to meet and exceed customer ...

• Determinants of intention to leave a non-managerial job in the fast-food industry of West Malaysia 

  Ryan, Chris; Ghazali, Hazrina; Mohsin, Asad (Emerald, 2011)

  Purpose – The purpose of this paper is to examine determinants of an intention to quit a job held by non-managerial staff in the Malaysian fast food industry. It examines issues such as job stress and peer groups. Desig ...

• Exploring attitudes of Indian students toward holidaying in New Zealand using the leisure motivation scale 

  Mohsin, Asad; Ryan, Chris (Routledge, 2007)

  This paper suggests that India will be the next important tourist generating country to emerge after the People's Republic of China, and seeks to provide some information on a key segment of future overseas tourists, the ...

• Exploring attitudes of Omani students towards vacations 

  Mohsin, Asad; Alsawafi, Abdulaziz Mohammed (Taylor & Francis, 2011)

  This study uses the theory of ‘push’ and ‘pull’ travel motivations to investigate holidaying attributes of Omani students studying at the Colleges of Applied Sciences, Ministry of Higher Education in Oman. The results ...

• Employee empowerment in luxury hotels in East Malaysia 

  Andi Kele, Andi Tamsang (The University of Waikato, 2020)

  Employee empowerment is a western-centric management philosophy which is commonly perceived as an effective means to boost service quality and operational productivity in the context of the hotel industry. However, the ...

  

• Corporate social responsibility in the New Zealand hotel industry: An explorative study 

  Mackenzie, Murray James (University of Waikato, 2015)

  This explorative study examines the extent to which New Zealand 4 and 5 star hotel managers have adopted CSR practices and their commitment through CSR participation. Additionally, this study investigated the influence ...

  

• Hotel Corporate Social Responsibility: Guest Satisfaction, and Repeat Purchase Intention in China's Domestic Hotel Market 

  Zhao, Kuan (University of Waikato, 2014)

  The fast development of China’s economy in the past two decades has created a series of CSR related problems, for instance, customer and employee rights, environmental pollution, natural resource shortage, and community ...

  

• Holiday Destinations: Understanding the Perceptions of Omani Outbound Tourists 

  Alsawafi, Abdulaziz Mohammed (University of Waikato, 2013)

  It is becoming increasingly difficult to ignore the growing numbers of Islamic tourists from countries such as the Gulf Cooperation Council (GCC) zone and Indonesia. This thesis aims to understand Omani outbound pleasure ...

  

• An Assessment of Contemporary Dining Out Behaviour: The Moderating Factors of Culture and Food Selection within Chinese Full-Service Restaurants in Shanghai, China 

  Zhang, LingHao (University of Waikato, 2011)

  Shanghai can be described as metropolitan, a gateway, a hub of international traffic and a multi-cultural city. Given these facts, it can be expected that the Shanghai population is comprised of people from not only different ...

  

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