Browsing by Author "Ryan, Chris"
Co-authors for Chris Ryan
Supervised by Chris Ryan
Showing up to 5 theses - most recently added to Research Commons first.
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An investigation of the factors affecting guest selection of hotel/motel accommodation within New Zealand: development of a management decision model
(The University of Waikato, 2001)This research investigates the factors that influence the selection of hotel/motel accommodation in New Zealand. The tourism and hospitality industries are an important part of the New Zealand economy, with tourism producing ... -
Positioning as a source of competitive advantage: benchmarking Rotorua's position as a domestic short break holiday destination
(The University of Waikato, 2002)Travellers are spoilt by holiday choice, and yet will usually only seriously consider a few destinations during the decision process. With thousands of destination marketing organisations (DMOs) competing for attention, ... -
Hotel restaurant experiences - a Taiwanese perspective
(The University of Waikato, 2004)This thesis examines hotel dining experiences from a Taiwanese perspective. Current conceptualisation and measurement of customer satisfaction and service quality have been generally developed within an American and European ... -
Employee empowerment in luxury hotels in East Malaysia
(The University of Waikato, 2020)Employee empowerment is a western-centric management philosophy which is commonly perceived as an effective means to boost service quality and operational productivity in the context of the hotel industry. However, the ... -
Framing New Zealand: How international media project the images of Aotearoa
(The University of Waikato, 2006)Travel stories (travelogues) are a potentially important source through which people can understand different cultures. They could be consulted as frames of reference for immediate or future travel decisions. Consequently, ...