Browsing by Author "Steel, Anette"
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The use of auditory feedback in call centre CHHI
Steel, Anette; Jones, Matt; Apperley, Mark (ACM, 2002)The investigations carried out to evaluate issues of the computer-human-human interaction (CHHI) found in call centre scenarios were presented. These investigations suggested some benefits in the use of auditory icons and ...
Co-authors for Anette Steel
Anette Steel has 2 co-authors in Research Commons.