Browsing by Author "Varey, Richard J."
Co-authors for Richard J. Varey
Supervised by Richard J. Varey
Showing up to 5 theses - most recently added to Research Commons first.
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Identifying the Processes of Value Co-Creation
(University of Waikato, 2015)This study aimed to address the issues pertaining practicalities of value co-creation from the perspective of Service-Dominant Logic (S-D) of Marketing. Using an interpretive strategy and case study method, this study ... -
Realising Value: Study-Related Support-Seeking Experiences
(University of Waikato, 2015)The idea of ‘exchange’ in Service Dominant Logic’s (S-D logic) Foundational Premise (FP) 1 (service is ‘exchanged’ for service) has retained the residual transactional concept from Goods Dominant Logic (G-D logic) as the ... -
Drivers of guest loyalty in the hotel industry in New Zealand: The role of staff loyalty, service quality, guest satisfaction and commitment, and the influence of loyalty programmes
(University of Waikato, 2012)This study focused on investigating the drivers of guest loyalty in the hotel industry. Specifically, the study further explored the role of staff loyalty, service quality, guest satisfaction and commitment, and the influence ... -
The effect of personality, emotional intelligence and social network characteristics on sales performance: The mediating roles of market intelligence use, adaptive selling behaviour and improvisation
(University of Waikato, 2011)Today’s account management is complex. The market is extremely competitive, technology is making alternatives and low-distribution methods possible, product lifecycles are accelerating, and customers are becoming less loyal ... -
Industrial Firm Technology Transfer: The role of marketing
(The University of Waikato, 2009)Reliance on marketing concepts and frameworks that are out of step with practice in a new economy environment presents a particular problem for industrial marketers intent on extracting revenue from firm technology transfer ...