Browsing by Subject "importance-performance analysis (IPA)"

Now showing items 1-1 of 1

  • Hospitality crisis management practices: The case of Indian luxury hotels

    Israeli, Aviad A.; Mohsin, Asad; Kumar, Bhupesh (Elsevier, 2010)
    This study examines hospitality crisis management practices within the context of the Indian hospitality industry. The study is a replication of a study previously conducted in Israel. The study employs a questionnaire ...