Browsing by Supervisor "Lockyer, Tim"
Now showing items 1-6 of 6
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An Assessment of Contemporary Dining Out Behaviour: The Moderating Factors of Culture and Food Selection within Chinese Full-Service Restaurants in Shanghai, China
(University of Waikato, 2011)Shanghai can be described as metropolitan, a gateway, a hub of international traffic and a multi-cultural city. Given these facts, it can be expected that the Shanghai population is comprised of people from not only different ... -
Corporate social responsibility in the New Zealand hotel industry: An explorative study
(University of Waikato, 2015)This explorative study examines the extent to which New Zealand 4 and 5 star hotel managers have adopted CSR practices and their commitment through CSR participation. Additionally, this study investigated the influence ... -
Drivers of guest loyalty in the hotel industry in New Zealand: The role of staff loyalty, service quality, guest satisfaction and commitment, and the influence of loyalty programmes
(University of Waikato, 2012)This study focused on investigating the drivers of guest loyalty in the hotel industry. Specifically, the study further explored the role of staff loyalty, service quality, guest satisfaction and commitment, and the influence ... -
Hotel restaurant experiences - a Taiwanese perspective
(The University of Waikato, 2004)This thesis examines hotel dining experiences from a Taiwanese perspective. Current conceptualisation and measurement of customer satisfaction and service quality have been generally developed within an American and European ... -
Sexual Harassment by Hotel Customers: Impacts on Workers, and Reactions from Management: A Thailand Study
(University of Waikato, 2014)Sexual harassment (SH) in the hospitality industry is prevalent. This study investigates the phenomenon of sexual harassment of hotel staff by customers in Thailand. There are two main research objectives. The first is to ... -
The use of yield management within the kingdom of Saudi Arabia hotels
(University of Waikato, 2013)The airline industry has successfully adopted yield management (YM), particularly after the industry was deregulated in the late 1970s. In this study, YM is applicable to the hotel industry as a strategy to maximise profits. ...
