Browsing by Subject "Knowledge Management"

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Exploring Knowledge Transfer and Knowledge Building at Offshore Technical Support Centers

Chen, Jihong (University of Waikato, 2010)

This is an exploratory investigation into knowledge transfer and knowledge building processes observed at offshore Technical Support Centers (TSCs) in China. Utilizing a multiple case study approach, the study examines how ...
Re-energising Knowledge Management: Communication challenges, interdisciplinary intersections, and paradigm change

Jones, Rachel Anne (University of Waikato, 2011)

Knowledge Management (KM) in the 1990s was a key upwardly-mobile management discipline. Indeed, a proliferation of articles suggested KM had the potential to make a radical departure from conventional views of organisational ...