Now showing items 1-4 of 4

  • Metadata Quality for Digital Libraries

    Chan, Chu-Hsiang (The University of Waikato, 2008)
    The quality of metadata in a digital library is an important factor in ensuring access for end-users. Several studies have tried to define quality frameworks and assess metadata but there is little user feedback about these ...
  • Patterns of Change: Can modifiable software have high coupling?

    Taube-Schock, Craig (University of Waikato, 2012)
    There are few aspects of modern life that remain unaffected by software, and as our day-to-day challenges change, so too must our software. Software systems are complex, and as they grow larger and more interconnected, ...
  • Pervasive Personal Information Spaces

    Krishnan, Aparna (University of Waikato, 2010)
    Each user’s electronic information-interaction uniquely matches their information behaviour, activities and work context. In the ubiquitous computing environment, this information-interaction and the underlying personal ...
  • Understanding and Enhancing Customer-Agent-Computer Interaction in Customer Service Settings

    Olsson, Anette (The University of Waikato, 2007)
    Providing good customer service is crucial to many commercial organizations. There are different means through which the service can be provided, such as Ecommerce, call centres or face-to-face. Although some service is ...