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      The employment of knowledge visualisation to facilitate tacit knowledge sharing

      Du, Hongxing
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      Du, H. (2018). The employment of knowledge visualisation to facilitate tacit knowledge sharing (Thesis, Doctor of Philosophy (PhD)). The University of Waikato, Hamilton, New Zealand. Retrieved from https://hdl.handle.net/10289/12117
      Permanent Research Commons link: https://hdl.handle.net/10289/12117
      Abstract
      This research explores how knowledge visualisation can support the sharing of tacit knowledge. One research question guides the study:

      How can knowledge visualisation facilitate tacit knowledge sharing?

      The research employed semi-structured interviews, non-participatory observations, and document reviews to collect data from 35 participants in 19 organisations and eight industries. Research data were analysed with thematic analysis, with the help of ATLAS.ti™ software. Moreover, in-depth case studies were conducted to verify data saturation.

      The findings from this research show that the participants have little accurate understanding of the terminology being used in the academic literature to describe knowledge and tacit knowledge, and that participants in different industries use dissimilar definitions and knowledge sharing toolkits. It was found that tacit knowledge is shareable in the form of natural language expressed by stories, metaphors and cases, for instance, and by other representations such as visual. While it may not offer the complete solution, Knowledge visualisation can facilitate tacit knowledge building and sharing by providing the big picture, rapid scanning of detail, and rich connections.

      It is concluded that knowledge visualisation is a powerful tool to support and to facilitate the sharing of tacit knowledge. Also, a new generation of knowledge represtations could usefully address extended questions on how tacit knowledge sharing can best be facilitated using knowledge visualisation
      Date
      2018
      Type
      Thesis
      Degree Name
      Doctor of Philosophy (PhD)
      Supervisors
      Deakins, Eric
      Buchanan, John
      Publisher
      The University of Waikato
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      All items in Research Commons are provided for private study and research purposes and are protected by copyright with all rights reserved unless otherwise indicated.
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      • Higher Degree Theses [1739]
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