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      Usability processes in open source projects

      Nichols, David M.; Twidale, Michael B.
      DOI
       10.1002/spip.256
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      Nichols, D.M. & Twidale, M.B. (2006). Usability processes in open source projects. Software Process: Improvement and Practice, 11(2),149-162.
      Permanent Research Commons link: https://hdl.handle.net/10289/1750
      Abstract
      We explore how some open source projects address issues of usability. We describe the mechanisms, techniques and technology used by open source communities to design and refine the interfaces to their programs. In particular we consider how these developers cope with their distributed community, lack of domain expertise, limited resources and separation from their users. We also discuss how bug reporting and discussion systems can be improved to better support bug reporters and open source developers.
      Date
      2006
      Type
      Journal Article
      Publisher
      John Wiley & Sons, Ltd
      Collections
      • Computing and Mathematical Sciences Papers [1454]
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