I’d like to complain about this software…
Citation
Export citationNichols, D.M. (2003) I'd like to complain about this software..., ACM SIGCHI Bulletin, 35(2), 12.
Permanent Research Commons link: https://hdl.handle.net/10289/5399
Abstract
Software is often frustrating. You need only walk past a group of users to hear exclamations of annoyance as the users’ expectations and the software interface clash head on.
Date
2003Type
Publisher
ACM
Rights
© ACM, 2003. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in ACM SIGCHI Bulletin, http://portal.acm.org/citation.cfm?doid=967199.967213.