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dc.contributor.authorPanatik, Siti A.
dc.contributor.authorO’Driscoll, Michael P.
dc.contributor.authorAnderson, Marc Howard
dc.identifier.citationPanatik, S.A., O’Driscoll, M.P. & Anderson, M.H. (2011). Job demands and work-related psychological responses among Malaysian technical workers: The moderating effects of self-efficacy. Work & Stress: An International Journal of Work, Health & Organisations, 355-370.en_NZ
dc.description.abstractJob design has long been found to affect the work-related psychological responses of employees, such as psychological strain, job satisfaction, and turnover intentions, but scholars have begun to question whether established theoretical relations regarding job design continue to hold given the enormous changes in the nature of work during the past two decades. It is also increasingly recognized that individual differences affect work behaviours in substantial ways, but few studies on work design have investigated these differences. We addressed these concerns with a two-wave longitudinal study among 245 technical workers at a telecommunications company in Malaysia, a country that has a collectivist culture and a high power distance between managers and subordinates. We examined the moderating effects of job control and self-efficacy on the relationships between job demands and employee responses. The results failed to support the job demands-control model, as job control variables did not moderate the impact of demands on employee work-related psychological responses. However, self-efficacy moderated their impact on psychological strain (although not on job satisfaction or turnover intentions). Our findings provide insight into the moderating effect of self-efficacy, and suggest that practitioners interested in reducing psychological strain should consider making efforts to increase self-efficacy among employees.en_NZ
dc.subjectjob designen_NZ
dc.subjectpsychological strainen_NZ
dc.subjectjob demands-control modelen_NZ
dc.subjectjob satisfactionen_NZ
dc.subjectturnover intentionsen_NZ
dc.subjectwork-related stressen_NZ
dc.titleJob demands and work-related psychological responses among Malaysian technical workers: The moderating effects of self-efficacyen_NZ
dc.typeJournal Articleen_NZ
dc.relation.isPartOfWork & Stressen_NZ

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