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dc.contributor.advisorCorner, James
dc.contributor.authorAleid, Eid
dc.date.accessioned2012-07-13T04:39:28Z
dc.date.available2012-07-13T04:39:28Z
dc.date.issued2012
dc.identifier.citationAleid, E. (2012). Delivery issues in E-commerce: The case of Saudi Arabia (Thesis, Master of Electronic Commerce (MECom)). University of Waikato, Hamilton, New Zealand. Retrieved from https://hdl.handle.net/10289/6464en
dc.identifier.urihttps://hdl.handle.net/10289/6464
dc.description.abstractThe rapid proliferation of internet has turned the growth of E-commerce into a global phenomenon including both, in the developed and developing countries. Several studies have been conducted in the perspective of consumer level Ecommerce adoption for different developed countries. There felt a need to look into the adoption of E-commerce on other countries, especially the developing countries. This study aims at investigate the delivery issues on E-commerce, and how does it concerns consumers. The delivery factors (cost of delivery, duration of delivery, and the ability to deliver products to any destinations) are involved in the study in order to find their importance in consumers’ decisions in online shopping. Saudi Arabia, like many other developing countries, has – to a certain extent – acceptable delivery systems. However, the delivery situation is not as strong as it is in the developed world, thus, examining the delivery systems in developing countries could provide different results. This Study verified the importance of the delivery factors in consumers’ decisions with regard the preference and willingness of purchasing from online stores. Additionally, the study identified the importance of the delivery factors in purchasing different types of products. In general, delivery factors are highly important in purchasing expensive and sensitive products. These results assist all players in E-commerce (governments, business, and individuals). Further, the study provides extensive details about online shoppers in Saudi Arabia which would help in improving E-commerce in Saudi Arabia. Generally, the situation of the delivery system in E-commerce in Saudi Arabia is not as bad as it is in other developing countries.
dc.format.mimetypeapplication/pdf
dc.language.isoen
dc.publisherUniversity of Waikato
dc.rightsAll items in Research Commons are provided for private study and research purposes and are protected by copyright with all rights reserved unless otherwise indicated.
dc.subjectdelivery issues
dc.subjecte-commerce
dc.subjectSaudi Arabia
dc.titleDelivery issues in E-commerce: The case of Saudi Arabiaen
dc.typeThesis
thesis.degree.grantorUniversity of Waikato
thesis.degree.levelMasters
thesis.degree.nameMaster of Electronic Commerce (MECom)
dc.date.updated2012-03-14T21:00:20Z
pubs.place-of-publicationHamilton, New Zealanden_NZ


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