Cataldo, A., Sepúlveda, M., & McQueen, R. J. (2012). Exploring the IT usage in SMEs from New Zealand, Columbia and Chile using action-research methodology. Journal of Innovation Management in Small & Medium Enterprises, 1-8.
Permanent Research Commons link: https://hdl.handle.net/10289/6840
The theory on the adoption and use of information technology (IT) in small and medium enterprises (SMEs) is abundant. However, methodologically speaking, action-research (AR) has been little explored as a method of construction of this theory, despite the use of this methodology could improve understanding of how SMEs use IT. Therefore, we researched the use of IT in SMEs using a methodology adapted from AR. The methodology was tested in companies from New Zealand, Colombia and Chile. The use of this methodology was well evaluated by the top management of SMEs, in fact, the recommendations coming from the analysis were well received by the management of participants. These results are auspicious regarding the use of AR in SMEs and could help encourage other researchers to use this methodology, which remains little used in information systems research.
Copyright © 2012 Alejandro Cataldo, Marcos Sepúlveda and Robert J. McQueen. This is an open access article distributed under the Creative Commons Attribution License unported 3.0, which permits unrestricted use, distribution, and reproduction in any medium, provided that original work is properly cited.
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