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dc.contributor.authorMohsin, Asad
dc.contributor.authorLengler, Jorge
dc.contributor.authorKumar, Bhupesh
dc.date.accessioned2013-08-19T23:34:03Z
dc.date.available2013-08-19T23:34:03Z
dc.date.copyright2013-12
dc.date.issued2013
dc.identifier.citationMohsin, A., Lengler, J., & Kumar, B. (2013). Exploring the antecedents of intentions to leave the job: The case of luxury hotel staff. International Journal of Hospitality Management, 35, 48-58.en_NZ
dc.identifier.urihttps://hdl.handle.net/10289/7874
dc.description.abstractThe aim of this study is to assess the antecedents of employee’ intentions to resign from their jobs in luxury hotels in India. Two aspects are considered in this context: firstly, the employees’ enthusiasm for the profession and organisation, the nature of the work and its impact on social and family life. Secondly, their level of satisfaction with the job in terms of organisational loyalty, relationship with supervisors, job security, earnings and additional benefits. A theoretical model (see Fig. 1) and seven hypotheses are tested to indicate whether the employees’ level of agreement with statements about the job and their level of satisfaction with the job will impact their intentions to quit. The study further examines if any current employees intend to leave their job. The term luxury hotel is used to represent 5 star and 4 star hotels of India. Findings from the analyses of 884 responses suggest that, when considering intentions to resign from the job, a negative relationship is found between professional and organisational enthusiasm and perceptions about the work being stimulating. No support was found for a positive relationship between the extent work impacted social and family life and the intention to quit. However, results supported the notion that the employee's organisational loyalty has a negative effect on his/her intention to resign from the job. Our findings contradict several other studies in that they suggest the employee's intention to resign from the job increases as job security and earnings improve. The study is distinctive as it explores intentions luxury hotel employees in India to leave their jobs; three is little evidence in the wider literature of similar attempts in the context of the Indian hotel industry. The outcomes have implications for both theory and practice as this is the first such major study in the context of the hotel industry in India where there is a population of over a billion people and an expanding hotel industry.en_NZ
dc.language.isoenen_NZ
dc.publisherElsevieren_NZ
dc.relation.ispartofInternational Journal of Hospitality Management
dc.relation.urihttp://www.sciencedirect.com/science/article/pii/S0278431913000637en_NZ
dc.subjectstaff turnoveren_NZ
dc.subjectintentionsen_NZ
dc.subjectluxury hotelsen_NZ
dc.subjectIndiaen_NZ
dc.titleExploring the antecedents of intentions to leave the job: The case of luxury hotel staffen_NZ
dc.typeJournal Articleen_NZ
dc.identifier.doi10.1016/j.ijhm.2013.05.002en_NZ
dc.relation.isPartOfInternational Journal of Hospitality Managementen_NZ
pubs.begin-page48en_NZ
pubs.elements-id38591
pubs.end-page58en_NZ
pubs.volume35en_NZ
uow.identifier.article-noCen_NZ


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