Thomson, KirstenApperley, MarkKemp, E.Phillips, C.Kinshuk, J.H.2019-07-0120012019-07-012001Thomson, K., & Apperley, M. (2001). The University of Waikato usability laboratory. In E. Kemp, C. Phillips, & J. H. Kinshuk (Eds.), Symposium on Computer Human Interaction (pp. 67–71). Palmerston North. https://doi.org/10.1145/2331812.2331825https://hdl.handle.net/10289/12659The University of Waikato Usability Laboratory is an environment where researchers are able to study and assess the usability of products while being used by their intended users. It allows for flexible configuration, and in particular can accommodate studies involving groups of collaborating users. This paper describes the Usability Laboratory with a particular emphasis on its background-why the Laboratory was established-and the facilities and services that it provides.application/pdfen© 2001 SIGCHI NZ. Used with permission.Conference Contribution10.1145/2331812.2331825