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Research Commons is the University of Waikato's open access research repository, housing research publications and theses produced by the University's staff and students.

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  • Item type: Item ,
    Amplifying Indigenous voices: Four Indigenous publishing houses
    (Johns Hopkins University Press, 2025) Scaletti, Maria; Barbour, Julie Renee; Daly, Nicola; Vanderschantz, Nicholas
    Existing research in the field of Indigenous children’s literature is sparse but growing. A notable gap in the literature is the paucity of insight into Indigenous picturebook publishing. In preparation for a larger study of Indigenous publishing processes, in this study, we conducted a website analysis to explore the work of Indigenous publishing houses. From this data, we constructed four case studies focusing on Magabala Books (Australia), Black Bears and Blueberries Publishing (USA), Theytus Books (Canada), and Inhabit Media (Canada). Additionally, we present a close analysis of four recently published picturebooks from the publishing houses (one from each). In this article, we provide insights into the key themes underpinning the four Indigenous publishers, including a commitment to storytelling, collaboration, and education; the amplification and prioritization of Indigenous languages; the place of external funding; incorporation of Indigenous art; and the educational background of the authors and illustrators.
  • Item type: Publication ,
    Enhancing consumer health question answering systems through rhetorical structure theory-guided large language model
    (The University of Waikato, 2026-03-23) Liu, Chen; Wang, William; Khan, Gohar
    Consumer Health Question Answering (CHQA) systems have traditionally been designed around isolated capabilities—either factual medical correctness or empathetic support—rather than delivering integrated, multi-dimensional assistance. This separation fails to reflect the reality of consumer health consultations, where individuals typically express intertwined medical concerns, personal circumstances, and emotional distress within a single query. Existing CHQA architectures, often optimised for short, single-intent inputs, prioritise answer generation over question understanding and lack explicit mechanisms to jointly interpret informational and emotional support needs. Although Large Language Models (LLMs) have advanced the state of medical QA, most LLM-based systems still struggle to reconcile clinical reliability with context-sensitive empathy in complex consumer health questions. To address this gap, this study adopts a Design Science Research (DSR) paradigm and introduces Joint Medical–Emotional Question Answering (JMEQA) as a new task that jointly understand and response medical informational needs and emotional support needs in Consumer Health Questions (CHQs). Grounded in Rhetorical Structure Theory (RST) and Appraisal Framework for Clinical Empathy (AFCE), the research proposes the Med-Emo CHQA architecture, a neural-symbolic unified, LLM-based system that augments answer generation with explicit question understanding. The architecture integrates hierarchical modules for question understanding and answer generation, unifying symbolic knowledge (an RST-based discourse structure tree that encodes intents, contexts, and rhetorical relations during the question-understanding stage) with neural network (LLM) via supervised fine-tuning and structured prompting. To support system training and evaluation, this study constructs CHQA-MedEmo, the first large-scale, multi-layer corpus of Chinese health consultation records. The corpus is annotated for both medical informational needs and emotional support needs, with explicit contextual spans and discourse relations. System performance is assessed through controlled experiments and an expert reader study using a human-centred evaluation framework that jointly measures accuracy, personalisation, and empathy, alongside latency. Experimental and reader-study results show that the proposed architecture outperforms baseline and ablated models in full medical-need coverage and empathetic alignment, while maintaining lower latency. Overall, this study advances the design of CHQA systems by demonstrating how symbolic, discourse-aware question understanding can be embedded into LLM workflows to produce responses that are simultaneously medically reliable, personally tailored, and emotionally supportive. The findings contribute design knowledge for Neural-Symbolic Integration (NSI), LLM-based CHQA in online health consultation settings and offer a scalable architectural paradigm for building complex, human-centred AI systems that balance informational rigour with affective care.
  • Item type: Publication ,
    Restrictive practices in Aotearoa New Zealand: Current prevalence and barriers to least restrictive practice
    (The University of Waikato, 2026) Cairns, Mitchell; Carnett, Amarie
    Restrictive practices refer to a group of practices whereby an individual's freedom of movement is prevented or partially restricted. This could be done by the use of physical force, harness or straps, or with medications and sedatives. There are several risks associated with the use of restrictive practices, such as physical injury, trauma, post-traumatic stress, and even death for both those subjected to and those implementing restraints. This study aims to determine the frequency and type of restrictive practices used in New Zealand, views of behaviour of concern, and the barriers and enablers to the reduction of restrictive practices, and examine differing views in the population using mixed-method analysis. Survey data was collected and followed up with a focus group to provide additional qualitative data. Data analysis indicated that the use of restrictive practice in New Zealand disability care was high, with 48.61%-77.0% of clients with intellectual or developmental disabilities being subjected to at least one form of restrictive practice. A high level of consensus on the definition of behaviours of concern and their most effective interventions being proactive and function-based was also reflected in the data. Identified barriers to restraint reduction were similar to existing research and included attitudes toward restraint, organisational constraints, caregiver capacity, resource limitations, and limitations in support planning. Identified enablers to restraint reduction included ongoing training and development, behaviour support plans, interdisciplinary reviews, organisational leadership, and caregiver/whānau involvement. Recommendations for future research to examine specific factors resulting in the high use of restrictive practices in New Zealand are provided.
  • Item type: Publication ,
    Young women in the youth justice system: Insights into the inner workings of New Zealand’s approach
    (The University of Waikato, 2026) Main, Jade; Tamatea, Armon
    Young women who engage in offending behaviour are often forgotten within the youth justice system despite identification that their pathways to offending are unique and characterised by significant challenges and trauma (Smith et al., 2020). Research and interventions often focus on the needs of young men due to their majority status among youth offenders (Braithwaite, 2023), leaving young women fighting in a system that was not designed for them. This research seeks to explore inside perspectives to examine how young women experience and interact with the youth justice system in New Zealand. Recent research has identified that young women who are offending in New Zealand have backgrounds characterised by abuse, neglect and mental health difficulties, outlining a need for further research and support to be targeted towards this group (Best et al., 2021). The aim of this study is to identify and explore the barriers and facilitators that young women face within the system, guided by Erikson’s (1950) psychosocial theory of development to determine if the current system is developmentally informed. Semi-structured interviews of 12 professionals and one young woman with lived experience of the Youth Court were conducted to explore the barriers and facilitators that young women face. The data was analysed using a reflective thematic analysis approach that identified a number of barriers, facilitators and precipitating factors for young women. The results showed that systemic factors along with significant complexities and trauma serve as barriers for young women in the system. Healthy developmental trajectories and responsive, integrated support systems were identified as facilitators for positive change in young women Additionally, precipitating factors were identified to impact young women's pathways to offending including offending as a means for survival and disruption in identity development. This research identifies and draws attention to the gender-specific needs of young women and demonstrates that adequate care is not being provided within the current youth justice system. The findings also provide a developmental framework to understand the challenges young women face in adolescence that coincide with their offending and youth justice involvement.
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    He Puna Kōrero: Journal of Māori and Pacific Development (Vol. 11, Issue 2)
    (Te Pua Wānanga ki te Ao, Te Whare Wānanga o Waikato, 2010-09)
    He Puna Kōrero: Journal of Māori and Pacific Development, Volume 11, Issue 2.