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dc.contributor.authorToy-Cronin, Bridgetteen_NZ
dc.contributor.authorIrvine, Bridgeten_NZ
dc.contributor.authorNichols, David M.en_NZ
dc.contributor.authorCunningham, Sally Joen_NZ
dc.contributor.authorTkacukova, Tatianaen_NZ
dc.date.accessioned2019-11-07T20:08:32Z
dc.date.available2018en_NZ
dc.date.available2019-11-07T20:08:32Z
dc.date.issued2018en_NZ
dc.identifier.citationToy-Cronin, B., Irvine, B., Nichols, D. M., Cunningham, S. J., & Tkacukova, T. (2018). Testing the promise of access to justice through online courts. International Journal of Online Dispute Resolution, 5(1-2), 39–48. https://doi.org/10.5553/ijodr/235250022018005102005en
dc.identifier.issn2352-5002en_NZ
dc.identifier.urihttps://hdl.handle.net/10289/13107
dc.description.abstractModernization is increasingly knocking on the courthouse door. Many common law countries are investigating ways to introduce technology to improve civil courts, including the introduction of online courts. These state-led initiatives are primarily focused on lowering state costs in providing justice, as well as increasing access to dispute resolution. One possible solution some legal jurisdictions are exploring is ‘online courts’. Online courts hold the promise of making justice more accessible and affordable: a dispute can be filed at any time, from anywhere, by anyone. This model of delivering justice is envisioned as a system that either is lawyer-less or has a minimal role for lawyers. One of the assumptions underpinning an online court is, therefore, that laypeople can effectively explain a dispute to the court, without legal assistance. To date, there is no empirical research investigating that assumption. In this article, we will outline the proposed online court model, consider the need for robust empirical research, and describe a three-part investigation to explore how clearly and accurately people can explain a dispute.
dc.format.mimetypeapplication/pdf
dc.language.isoen
dc.publisherBoom Uitgevers Den Haagen_NZ
dc.rightsThis article is published in the International Journal of Online Dispute Resolution. © International Journal of Online Dispute Resolution. Used with permission.
dc.subjectcomputer scienceen_NZ
dc.subjectonline courtsen_NZ
dc.subjectempirical researchen_NZ
dc.subjectcivil justiceen_NZ
dc.subjectacces to justiceen_NZ
dc.titleTesting the promise of access to justice through online courtsen_NZ
dc.typeJournal Article
dc.identifier.doi10.5553/ijodr/235250022018005102005en_NZ
dc.relation.isPartOfInternational Journal of Online Dispute Resolutionen_NZ
pubs.begin-page39
pubs.elements-id236602
pubs.end-page48
pubs.issue1-2en_NZ
pubs.publication-statusPublisheden_NZ
pubs.volume5en_NZ


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