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dc.contributor.authorMartin, Angela
dc.contributor.authorBiddle, Robert
dc.contributor.authorNoble, James
dc.coverage.spatialConference held at Chicago, USAen_NZ
dc.date.accessioned2010-02-05T01:41:23Z
dc.date.available2010-02-05T01:41:23Z
dc.date.issued2009
dc.identifier.citationMartin, A., Biddle, R. & Noble, J. (2009). XP customer practices: A grounded theory. In Proceedings of IEEE 2009 Agile Conference, Chicago, USA, August 24-28, 2009 (pp. 33-40). USA: IEEE Computer Society.en
dc.identifier.urihttps://hdl.handle.net/10289/3549
dc.description.abstractThe Customer is a critical role in XP, but almost all XP practices are presented for developers by developers. While XP calls for Real Customer Involvement, it does not explain what XP Customers should do, nor how they should do it. Using Grounded Theory, we discovered eight customer practices used by successful XP teams: Customer Boot Camp, Customer’s Apprentice, Customer Pairing, and Programmer’s Holiday support the well-being and effectiveness of customers; Programmer On-site and Road shows support team and organization interactions; and Big Picture Up Front and Re-calibration support Customers steering the whole project. By adopting these processes, XP Customers and teams can work faster and more sustainably.en
dc.format.mimetypeapplication/pdf
dc.language.isoen
dc.publisherIEEE Computer Societyen_NZ
dc.relation.urihttp://www.computer.org/portal/web/csdl/doi/10.1109/AGILE.2009.68en
dc.rights©2009 IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE.en
dc.subjectcomputer scienceen
dc.subjectXPen
dc.titleXP customer practices: A grounded theoryen
dc.typeJournal Articleen
dc.identifier.doi10.1109/AGILE.2009.68en
dc.relation.isPartOfProc 2009 Agile Conferenceen_NZ
pubs.begin-page33en_NZ
pubs.elements-id19334
pubs.end-page40en_NZ
pubs.finish-date2009-08-28en_NZ
pubs.place-of-publicationLos Alamitos, Californiaen_NZ
pubs.start-date2009-08-24en_NZ


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