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      Retail value stream management

      Powell, Mark; Childerhouse, Paul
      DOI
       10.1504/IJECRM.2010.035963
      Link
       www.inderscience.com
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      Citation
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      Powell, M. & Childerhouse, P. (2010). Retail value stream management. International Journal of Electronic Customer Relationship Management, 4(3), 209-227.
      Permanent Research Commons link: https://hdl.handle.net/10289/4763
      Abstract
      In this paper the authors translate, integrate and synthesise supply chain management concepts for application in the retail sector. Although a number of best practice retail supply chains have been well popularised, the majority of retailers are struggling with applying the traditionally manufacturing-focussed concepts of supply chain management. This paper provides a comprehensive toolkit, comprising seven retail value stream principles specifically aimed at translating supply chain management for retailers. These seven principles are focus on the customers' perception of value; engineer value streams to match customer requirements; remove non-value adding waste; maximise customer pull; optimise the total supply chain; develop win-win supply chain relationships; and continuously review and improve, striving for perfection. Case applications of these principles clearly highlight the significant improvements possible in retail supply chain competence and the resultant competitiveness.
      Date
      2010
      Type
      Journal Article
      Publisher
      Inderscience
      Collections
      • Management Papers [1125]
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