A narrative approach to working with an organization in conflict
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This article has been published in the journal: Journal of Conflictology. This article is subject to a Creative Commons Attribution-Noncommercial-NoDerivative-Works 3.0 Spain licence. It may be copied, distributed and broadcasted provided that the author and the source (Journal of Conflictology) are cited. Commercial use and derivative works are not permitted. The full licence can be consulted at: http://creativecommons.org/licenses/by-nc-nd/3.0/es/deed.en
Abstract
This article is about how to apply narrative practices as tools for mediation in organizations. It offers a range of theoretical reflections that guide the use of narrative practices in this context and illustrates these points by analyzing an organization in conflict and a subsequent narrative mediation process. In particular, the paper discusses the implications of transferring narrative practices from a context of two-party mediation to an organizational context.
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Kure, N. & Winslade, J. (2010). A narrative approach to working with an organization in conflict. Journal of Conflictology, 1(1), 1-8.
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Open University of Catalonia