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dc.contributor.authorChoudhury, Neekita
dc.contributor.authorMcIntosh, Alison J.
dc.date.accessioned2013-02-12T03:03:46Z
dc.date.available2013-02-12T03:03:46Z
dc.date.copyright2013-03
dc.date.issued2013
dc.identifier.citationChoudhury, N., & McIntosh, A. (2013). Retaining students as employees: Owner operated small hospitality businesses in a university town in New Zealand. International Journal of Hospitality Management, 32, 261-269.en_NZ
dc.identifier.issn0278-4319
dc.identifier.urihttps://hdl.handle.net/10289/7182
dc.description.abstractThis study provides insight into employee retention issues in owner-operated small hospitality businesses in a university town. The study found that even though employee retention represents a managerial issue for the small hospitality businesses, it is not of significant importance to them. The restaurant managers/owners did employ various retention strategies for providing a good organizational culture but still accepted the transient nature of the student workforce. The findings suggest employee retention strategies to keep student employees while they study in the town's university. The paper also recommends the need for small hospitality businesses to work closely with hospitality education institutions to form a closer link between study and part-time employment, for example through internship, to alleviate the inherent problems of the transient nature of the student workforce. The paper provides the first major study in the New Zealand context, providing new insights into understanding employee retention among student workers in small hospitality businesses.en_NZ
dc.language.isoen
dc.publisherElsevieren_NZ
dc.relation.ispartofInternational Journal of Hospitality Management
dc.subjectemployee retentionen_NZ
dc.subjectNew Zealanden_NZ
dc.subjectsmall hospitality businessesen_NZ
dc.subjectUniversity townen_NZ
dc.titleRetaining students as employees: Owner operated small hospitality businesses in a university town in New Zealanden_NZ
dc.typeJournal Articleen_NZ
dc.identifier.doi10.1016/j.ijhm.2012.07.003en_NZ
dc.relation.isPartOfInternational Journal of Hospitality Managementen_NZ
pubs.begin-page261en_NZ
pubs.elements-id37949
pubs.end-page269en_NZ
pubs.volume32en_NZ
uow.identifier.article-noCen_NZ


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