Visions of the Future, like the Jetsons cartoons, show homes which are smart and able to control household appliances, to make living easier and more comfortable. Although much research has been carried out into the effectiveness of different visualisation techniques for conveying useful energy consumption information to householders, and in techniques for controlling the timing and coordination of appliance use, these techniques have failed to achieve widespread penetration, and the vision still seems far from a reality. This paper examines the reasons why smart home technologies have so far failed to have any real impact, which is intricately intertwined with the design of visualisations in this context, and why we are not already living in Smart Homes. It examines these questions under four sections: Technology, Consumers, Electricity retailers and Government agencies, using examples from New Zealand’s electricity sector.