Retention and intentions of professional accountants

Abstract

This paper enhances understanding of factors underlying professional accountants’ high turnover rates. Various researchers, institutions and government bodies have identified accountants’ retention is of concern. However, traditional explanations, such as job satisfaction and organizational commitment, do not sufficiently account for the turnover rates observed in the accounting profession. A New Zealand (NZ) sample of professional accountants enabled us to identify a range of factor. Intentions to stay were very low, 50% of accountants expected to leave their current employer within 3 years of the survey date. Satisfaction with two core job characteristics, feedback and skill variety, in addition to work life balance (WLB) accounted for 65% of the variance of overall job satisfaction. WLB, or at least a lack of access to flexible work arrangements was strongly indicated as the primary consideration when choosing to remain with the present employer.