How should the information profession respond to generative artificial intelligence (GenAI)?

Abstract

The internet-fueled digital information environment of the future will likely contain many contentious media objects as creation costs are significantly lower when using generative artificial intelligence (GenAI). We argue that responding to the impact of GenAI is a challenge to the whole information profession. Acknowledging the diversity among GLAM institutions (Galleries, Libraries, Archives, Museums) we propose that GLAM institutions along with their specific strengths are well placed for guiding, if not overseeing, proposed authenticity infrastructures to complement the demand for improved media literacies in the age of GenAI as these institutions are able to engage with the public in ways that often exceed the reach of more technology-focused organizations.

Citation

Lueg, C., Nichols, D. M., & Twidale, M. (2026). How should the information profession respond to generative artificial intelligence (GenAI)? Information Services and Use, Article 18758789261463888. https://doi.org/10.1177/18758789261463888

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SAGE Publications

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