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      An Incident Control Centre in action: Response to the Rena oil spill in New Zealand

      Hunt, Sonya; Smith, Kelly; Hamerton, Heather; Sargisson, Rebecca J.
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      Hunt et al 2014 Incident control centre.pdf
      259.6Kb
      DOI
       10.1111/1468-5973.12036
      Link
       onlinelibrary.wiley.com
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      Hunt, S., Smith, K., Hamerton, H., & Sargisson, R. J. (2014). An Incident Control Centre in Action: Response to the Rena Oil Spill in New Zealand. Journal of Contingencies and Crisis Management, 22(1), 63-66.
      Permanent Research Commons link: https://hdl.handle.net/10289/8415
      Abstract
      Following the Rena grounding and oil spill in the Bay of Plenty, New Zealand, an Incident Command Centre was established which, among other tasks, coordinated a volunteer clean-up effort. We interviewed volunteers and organisers to gain insight into the efficacy of the volunteer coordination effort. Volunteers praised the system of communication and the involvement of indigenous groups. They expressed a desire for better training, more flexibility and community autonomy, a quicker uptake of volunteer support, and the use of social media. Locating the Incident Command Centre in a single site aided interaction between experts, and the sharing of resources. Overall, the volunteer coordination was considered a success.
      Date
      2014
      Type
      Journal Article
      Publisher
      Wiley
      Rights
      This is the author's accepted manuscript of an article published in Journal of Contingencies and Crisis Management. © 2014 John Wiley & Sons Ltd.
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      • Arts and Social Sciences Papers [1443]
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